At Clarion, we understand that our people are central to our success.
They represent our offering and our ethos and investing in them is of paramount importance to us.
We pride ourselves on having the highest levels of staff retention. This allows our employees, not only to develop a deep understanding of our own processes and culture but to truly get to know our clients, their business needs, and to tailor the service we give them accordingly.
We also pride ourselves on industry-leading levels of client retention as a result of the relationships we build. We reward our staff for achieving this.
Through the Clarion Training Academy, every single employee who joins our company attains detailed Product & Service knowledge through regular training sessions with key providers and Industry experts.
They also learn our fundamental principles as outlined in our Key Drivers Section.
We regularly poll customers for their opinion. We then work hard to adapt and develop both our Training programs and Service around that feedback.