Arbor MIS Integration for School Phone Systems

Arbor MIS Integration for School Phone Systems

Clarion’s Arbor MIS integration connects your school phone system directly with Arbor, helping staff identify callers, access pupil information and record key call or attendance information faster.

It works with 3CX, Microsoft Teams Phone and Yeastar, giving schools more choice over the phone platform they use.

Arbor Logo

See Arbor MIS Integration in Action

Watch our short Arbor demonstration to see how an incoming parent or guardian call can be matched with information held in Arbor, helping reception, attendance and safeguarding teams respond more quickly.

GET YOUR FIRST YEAR OF MIS INTEGRATION FREE!

Apply by 31 December 2026




    How Many Users *

    What Can Arbor Phone System Integration Do?

    Caller Identification

    Recognise parents and guardians from the number held in Arbor

    Arbor Screen Pop

    Open relevant caller or pupil information when the call is answered

    Caller History & Journaling

    Record call activity & notes against Arbor Communication & Notes

    Attendance & Absence Workflows

    Reduce manual data entry & speed up attendance administration

    Safeguarding Information

    Surface relevant alerts and, where enabled, connect call activity with CPOMS workflows

    Staff Notifications

    Quickly pass accurate caller details to colleagues without retyping information

    Dentist Reception

    Arbor Integration with 3CX, Microsoft Teams Phone or Yeastar

    Clarion can provide full MIS integration with 3CX, Microsoft Teams Phone and Yeastar.

    This gives school IT teams greater flexibility when choosing or reviewing telephony.

    Whether you already use one of these platforms or are planning a replacement, Clarion can provide the phone system, Arbor integration, implementation and ongoing support.

    3CX, Microsoft Partner & Yeastar Partner Logo
    • Sunnyfields “Having the Arbor Integration has been a huge help across the school, particularly for the administrative staff. The AI writeback allows the office to quickly and easily see which children are away and the ability to now see who is calling in to the school and having their individual profiles pop up automatically has really helped with accessing and recording key information.”

      Gareth Richards Deputy Headteacher, Sunnyfields Primary Schools

    Why Choose Clarion for Arbor MIS Integration?

    Clarion specialises in communications for UK schools, colleges and MATs.

    We provide the complete solution rather than treating MIS integration as a standalone add-on.

    ✔ 3CX Titanium Partner

    ✔ 3CX, Teams Phone & Yeastar choice

    ✔ 30-day free trial

    ✔ UK implementation & support

    ✔ Trusted by 700+ UK schools

    ✔ Telephony & MIS integration from one supplier

    MIS Integration

    Arbor MIS Integration FAQs

    Does Arbor integrate with 3CX?
    Clarion can integrate Arbor with 3CX, helping school staff identify callers and access relevant MIS information more quickly.

    Can Arbor integrate with Microsoft Teams Phone?
    Microsoft Teams Phone is also supported, alongside 3CX and Yeastar.

    Can Arbor integrate with Yeastar?
    Yeastar phone systems, including the P-Series platform, can be integrated with Arbor through Clarion.

    What happens when a parent calls?
    Where the caller’s telephone number matches information held in Arbor, the integration can identify the caller and present relevant information to the member of staff handling the call.

    Can Arbor integration help with attendance?
    Depending on the package and configuration, attendance and absence information can be captured more efficiently and written back to the MIS, reducing manual administration.

    Do we have to replace our current phone system?
    Not necessarily. If you already use a supported 3CX, Microsoft Teams Phone or Yeastar environment, Clarion can advise on adding Arbor integration. If you are replacing your phone system, we can provide the complete solution.

    Contact Us

    Send us an email and we'll get back to you, asap.

    Start typing and press Enter to search