Integrate your Phone System with SIMS
More than 20,000 schools use Capita SIMS as their CRM. For many years SIMS has been a standalone system, which means its full capabilities have never been realised. With the advent of a new phone integration option, SIMS users have every reason to look forward to a far quicker way of getting the information they need.
SIMS integration for schools makes it much easier for school admins to access the information they need. With more accurate information readily to hand, staff can respond more efficiently to queries, enabling the school to build better relationships with parents.
See here for a demonstration of Click to Dial and Screen Popping >>
SIMS integration – a huge step forward
Clarion makes it possible for schools to integrate SIMS with their telephone system, thereby introducing all the time-saving features which school administrators have been requesting:
- Click to dial from SIMS
- Caller Preview to show the parent name when ringing
- Screen pop to SIMS contact upon answer
Saving Time for School Administrators
For schools wishing to provide a faster, more personalised service to parents (and pupils) this is a huge step forward.
Schools that link their phone systems to SIMS will be able to handle calls and queries more quickly. Just to be able to clearly see a child’s name, displayed in full on the screen, will save hours of time for staff who may not immediately recognise it, so waste valuable time typing in details, and making sure they have the correct spelling.
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Clarion – SIMS and MIS integration specialists
Would your school benefit from having its phone system connected to SIMS – or indeed any other MIS (Management Information System)?
If so Clarion can help. We’ve been providing Telecoms, Data and IT solutions to the Education sector for more than 20 years. Please email or call us on 0333 222 6633 now for more information about integrating your phone system with Capita SIMS.
- The Harrow Club
"The Team at Clarion have instigated a series of cost-effective improvements to our equipment, network and processes that have significantly enhanced the Harrow Club’s ICT experience for staff and kids alike."