CASE STUDY:
From Choppy Charges to Predictable Spend: Britannia P&I Charts a 25% Mobile Saving
“Clarion was our preferred supplier due to the care, attention to detail and the exceptional service that we have received throughout”
Results
- 25% reduction in telephony costs with guaranteed international/roaming rates
- Zero-downtime, same-day number porting; existing numbers & cost centres retained
- Vendor-neutral tariff analysis (24 months of usage) moved fleet to Vodafone for best global coverage
- Predictable billing: Monthly/yearly reporting, trend forecasting & proactive bolt-ons
- Per-user visibility identifies high data users; daily roaming charge controls for travellers
- Large hardware allowance (incl. free devices/SIMs), next-day replacements & 48-hour new connections
- Quarterly reviews with Clarion to keep spend on course
PREVIOUS Challenges
International operations created unpredictable, month-to-month phone bills and concerns over potential overspend. Heavy roaming and data use, plus limited cost visibility, undermined forecasting. Britannia invited multiple providers to tender for a stable, transparent and globally capable solution – without disruption.
About
Founded in 1855, Britannia P&I is the world’s oldest Protection & Indemnity Club, providing liability insurance to leading shipping operators worldwide. Headquartered in London, it is a mutual, not-for-profit association with members across the globe, now overseeing 160M+ tonnes of entered tonnage.
