CASE STUDY:
From Legacy to Leading-Edge: London School of Science & Technology Switches to Smart Telephony

“The cost savings are just phenomenal – £1,600 saved each month.”
Waliul Islam, Network Manager
Results
- The London School of Science and Technology now benefits from cost control, scalability and full visibility of communications across all sites
- £1,600/month saved on telecoms
- 160+ licences rolled out across all campuses
- Fixed-Mobile Convergence lets staff use personal mobiles at no cost
- Cloud-hosted setup ensures resilience and disaster recovery
- 150+ PBX features now available to all users
“The system is much easier to maintain, so I can spend my time on more strategic work that adds value to LSST.”
PREVIOUS Challenges
LSST relied on an ageing Sangoma PBX system with ISDN30 and FTTC across its sites. It was expensive – with per-call charges and regular outages lasting up to three days. Maintenance was time-consuming. Manual updates and full disks often caused complete system failures.
“The NFON Cloud Telephone System from Clarion provided a host of additional benefits along with a seamless installation process.”
About
The London School of Science & Technology (LSST) is a private higher education college founded in 2003. It serves over 2,000 students across five UK campuses, including London, Luton and Birmingham.

