CASE STUDY:
Cost Cuts, Not Call Cuts: Wrightington, Wigan and Leigh NHS Prescribes 75% Savings on Handsets
“Once again I’d like to thank Clarion for speedy and efficient service when it comes to replacement of our failed phones”
Results
- Up to 75% savings – On IP handsets vs previous supplier; budget freed for frontline priorities
- 36-month warranty – On audited, refurbished analogue handsets for peace of mind
- Faulty stock repaired & returned to service – Buy-back offset refresh costs
- Reliable spares pipeline – Reduces downtime across five hospital sites
- Sustainable procurement – Aligned to public-sector obligations and resource preservation
- Single partner – For rapid replacements, reviews and ongoing cost control
“They tick all the boxes – green, extremely cost-effective, and of high-quality with service to match”
PREVIOUS Challenges
WWL’s Nortel Option 11 was end-of-life, with scarce spares and soaring costs. The telecoms team faced a costly full replacement – or a way to prolong the estate without compromising reliability. They needed assured supply, predictable pricing and sustainability.
“The win-win-win outcome – you, us and preservation of resources is perfect in the current climate”
About
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust serves 326,000 people across Greater Manchester from five main sites, with additional community services.
