CASE STUDY:
Always-On Comms for a Fast-Moving PR Team: Taylor Herring Goes Cloud
“We rely on Clarion 100% and they never let us down”
Results
- Single point of contact for mobiles, telephony & data – ongoing cost control
- Cloud-hosted phone system – lower call costs, no hardware upkeep, easy hot-desking & remote apps
- Connectivity upgrade – fibre leased line with failover for uptime and headroom
- Server refresh + DR: RAID resilience, cloud backup, remote access controller, 24/7 monitoring
- Network modernised: Business-grade Wi-Fi, new switches and cabling for faster, reliable access
- Data & security uplift: Microsoft 365 + Teams, SharePoint, central signatures, Meraki firewall/VPN, MFA, drive encryption, AV & DNS filtering, Cyber Essentials
PREVIOUS Challenges
As a fast-moving PR agency handling high-profile brands, Taylor Herring needed instant, secure communications and a simpler way to manage its stack. A legacy on-prem PBX, ageing server and mixed networking/security tools limited responsiveness, remote work and resilience—prompting a full audit and modernisation.
About
Taylor Herring is an award-winning UK PR agency delivering headline-grabbing campaigns for leading brands, with 100+ industry awards including Agency of the Year.
