BUSINESS IT SUPPORT LONDON

A managed IT service is one where an organisation outsources responsibility for some or all of their IT to an external vendor. The vendor will manage, monitor and protect the entire infrastructure of systems, servers, software and hardware both remotely and on-site. Top managed IT service companies like Clarion offer expert guidance and support from an experienced UK team of personable, technically-adept IT professionals. With guaranteed response times on all work undertaken, and completed to best industry practice, Clarion’s managed IT service is perfect for any organisation seeking to free itself from the burden of having to run IT in-house.

In simple terms, Managed IT services give you complete peace of mind if something ever goes wrong with your computers. Put your IT in the hands of experts, like Clarion, and you’ll never need to worry that your system will crash, and your valuable business data will be lost. We monitor and protect your hardware and software to ensure business continuity 24/7 for 365 days of the year. We will provide advice, guidance and practical help to ensure your systems are always working, with full back-up in the event of any incident or disaster jeopardising any element of your IT.

Yes, by installing our monitoring software onto all your required machines we can track performance and security 24 hours a day. This enables our IT support team to quickly identify and resolve any issue, in most cases before you even notice it, always with minimal disruption to your working day. You can also contact our helpdesk by phone or email, and if there is any problem which cannot be fixed immediately, the issue will be logged for further investigation. We will update you on progress at regular intervals, and if any issue cannot be resolved remotely, we will arrange an on-site visit from one of our engineers.

Clarion’s managed IT service is based on the number of users, machines or platforms you wish to be covered. As specialists in our field, we see at first hand the many invisible savings businesses make when they outsource their IT to the experts. Less time wasted sorting out computer problems, smoother running of company servers and systems, and no costly outages caused by unexpected security breaches. Ask us to carry out a free of charge review of your existing IT, to assess any gaps you may have. If you decide to go ahead, we offer flexible and affordable pricing, with a choice of payments either on an ad hoc or contracted basis.

We provide managed IT services to organisations across many different industry sectors. We are happy be your main IT provider, or to be part of any team including your existing staff. Most businesses we support have 5+ employees, and are looking for proactive, dependable IT support at a fixed monthly cost. Their priority is always to ensure their IT is running and backed up at all times, with advance protection against any underlying external and internal cybersecurity threats.

Yes, of course. If you already have an IT resource in place, we can provide additional support, guidance and expertise as and where required. We are frequently called upon as an ‘extra pair of hands’ to help cover busy periods, out-of-hours support or for tasks where more experience is called for. Rest assured that we are very happy to pass on our expertise to your existing IT staff so their subject knowledge will also be enhanced, and your organisation will benefit.

You name it, we will cover it. We can monitor and protect all your existing owned hardware, including desktop PCs, laptops, printers, switches, firewalls, even company mobiles. We’ll keep tabs on your network connectivity and email platform, and check all your existing software to make sure licenses and installations are up-to-date.

Our managed IT service covers all the most popular support requests, such as Network & Server Management, Cloud Computing, Data Protection, IT Security, Disaster Recovery and Help Desk. We can also assist on any other IT projects, like system upgrades and office relocation, and we can advise you on the procurement of new or refurbished IT equipment.

Clarion is also a leading provider of telecoms solutions. For more than 20 years we have offered independent, cost-effective advice, enabling organisations of all kinds to save money on business phone systems, handsets and headsets, whilst improving their overall communications efficiency.