Business IT Support London  

Clarion offers comprehensive Managed IT Support to businesses of all sizes throughout London and the surrounding areas.

Using our extensive technical expertise and client experience across a range of sectors, we will tailor our service to match your business needs. For IT support services London firms can expect:

  • Bespoke IT solutions for small and medium-sized businesses
  • 24/7, 365 days client systems monitoring
  • Office, Mobile and Home Device management
  • Regular network security Audits
  • Providing business IT support in London for over 20 years 
  • Affordable, tailor-made support packages
  • Flexible, local company that does IT your way



    Claim your Free Local IT Audit

    We are offering local businesses a free of charge one-to-one consultation to assess your existing set-up and provide expert advice on technology and related processes. Scroll down the page to see what’s covered.

    CLARION GROUP

    Unit W01
    Canalot Studios
    222 Kensal Road
    London W10 5BN

    All the Business IT Support London needs including:

    On/Offsite support

    Our Helpdesk is on call to provide advice and resolve issues over the phone and at your site, quickly and with minimum disruption to your working day.

    Account Management

    A dedicated Team will gain a thorough understanding of your network, services and preferences and tailor support accordingly

    Server Monitoring

    Proactive server monitoring ensures that we are aware of issues before they become a problem. Our monitoring system constantly checks your network and updates us.

    Hardware support

    We provide hardware diagnosis and troubleshooting as part of the service, liaising with suppliers on your behalf.

    Holiday/Sickness cover

    Clarion provides holiday and sickness cover to in-house IT Departments. So while you are off, we are able to keep the ship afloat.

    Cyber Security

    Worried about your IT security? We can take care of it, providing you with complete peace of mind. We also back up everything for recovery in the event of disaster.

    Some Topics You May Wish To Discuss:

    Security & Disaster Recovery

    Data protection and access should be at the very core of your business concerns. Incidents of Malware and Data Loss are on the rise and can spell commercial disaster. Protecting your critical information from unauthorised access, misuse or destruction needs to be a key priority.

    Workforce Mobility

    This irreversible trend towards remote and flexible working practices can create substantial productivity gains. Data on the move and BYOD (bring your own device) implementation can also carry major security concerns. Careful implementation is key.

    Cloud Computing

    Allow us to take you through the pros and cons of Cloud adoption. We will look at how services, such as Microsoft365 and Amazon Web Services  (AWS), can integrate with or supersede existing systems with the potential to bring huge business benefits.

    Cost Control

    While we believe that investment in your ICT is crucial, we also understand that budgets must be met. We will audit any or all areas of your IT spend to help generate savings. We can also put together a cost-effective IT Support Package tailored to your specific needs.

    FAQs About Business IT Support in London

    Got a question about IT support for businesses in London? Need to know how to find the best IT support for London? Whether you are running a small business or multinational organisation, read our Frequently Asked Questions to make the right choice.

    What is a managed IT service?

    A managed IT service is one where an organisation outsources responsibility for some or all of their IT to an external vendor. The vendor will manage, monitor and protect the entire infrastructure of systems, servers, software and hardware both remotely and on-site. Top managed IT service companies like Clarion offer expert guidance and support from an experienced UK team of personable, technically-adept IT professionals. With guaranteed response times on all work undertaken, and completed to best industry practice, Clarion’s managed IT service is perfect for any organisation seeking to free itself from the burden of having to run IT in-house.

    Why choose managed IT services?

    In simple terms, Managed IT services give you complete peace of mind if something ever goes wrong with your computers. Put your IT in the hands of experts, like Clarion, and you’ll never need to worry that your system will crash, and your valuable business data will be lost. We monitor and protect your hardware and software to ensure business continuity 24/7 for 365 days of the year. We will provide advice, guidance and practical help to ensure your systems are always working, with full back-up in the event of any incident or disaster jeopardising any element of your IT.

    Do you offer 24/7 support?

    Yes, by installing our monitoring software onto all your required machines we can track performance and security 24 hours a day. This enables our IT support team to quickly identify and resolve any issue, in most cases before you even notice it, always with minimal disruption to your working day. You can also contact our helpdesk by phone or email, and if there is any problem which cannot be fixed immediately, the issue will be logged for further investigation. We will update you on progress at regular intervals, and if any issue cannot be resolved remotely, we will arrange an on-site visit from one of our engineers.

    How much does managed IT cost?

    Clarion’s managed IT service is based on the number of users, machines or platforms you wish to be covered. As specialists in our field, we see at first hand the many invisible savings businesses make when they outsource their IT to the experts. Less time wasted sorting out computer problems, smoother running of company servers and systems, and no costly outages caused by unexpected security breaches. Ask us to carry out a free of charge review of your existing IT, to assess any gaps you may have. If you decide to go ahead, we offer flexible and affordable pricing, with a choice of payments either on an ad hoc or contracted basis.

    What size companies do you support?

    We provide managed IT services to organisations across many different industry sectors. We are happy be your main IT provider, or to be part of any team including your existing staff. Most businesses we support have 5+ employees, and are looking for proactive, dependable IT support at a fixed monthly cost. Their priority is always to ensure their IT is running and backed up at all times, with advance protection against any underlying external and internal cybersecurity threats.

    Can you work alongside our existing IT staff?

    Yes, of course. If you already have an IT resource in place, we can provide additional support, guidance and expertise as and where required. We are frequently called upon as an ‘extra pair of hands’ to help cover busy periods, out-of-hours support or for tasks where more experience is called for. Rest assured that we are very happy to pass on our expertise to your existing IT staff so their subject knowledge will also be enhanced, and your organisation will benefit.

    What equipment is supported?

    You name it, we will cover it. We can monitor and protect all your existing owned hardware, including desktop PCs, laptops, printers, switches, firewalls, even company mobiles. We’ll keep tabs on your network connectivity and email platform, and check all your existing software to make sure licenses and installations are up-to-date.

    What other support services do you offer?

    Our managed IT service covers all the most popular support requests, such as Network & Server Management, Cloud Computing, Data Protection, IT Security, Disaster Recovery and Help Desk. We can also assist on any other IT projects, like system upgrades and office relocation, and we can advise you on the procurement of new or refurbished IT equipment.

    Clarion is also a leading provider of telecoms solutions. For more than 20 years we have offered independent, cost-effective advice, enabling organisations of all kinds to save money on business phone systems, handsets and headsets, whilst improving their overall communications efficiency.

    Why Choose Clarion IT Support for London?

    • We run a dedicated Team of experienced IT Professionals who are technically adept, commercially aware and sensitive to our clients’ specific requirements.
    • All of our staff are given in-depth training through the Clarion Academy to guarantee the highest levels of expertise and customer service with good interpersonal skills.
    • We only use quality products and services and all of our suppliers are rigorously assessed to ensure they can support us in supporting you.
    • We adhere to Industry best practice policy and procedures.
    • All of our work comes with guaranteed response times and a service level agreement for your peace of mind.
    • We operate a tried and tested network monitoring system to pre-empt and avoid typical I.T issues such as: capacity or bandwidth limitations and security breaches.
    • As we are also experts in Voice & Data provision beyond the internal network, we are able to provide a truly end-to-end ICT support service.

    Clarion’s small business IT Support for London is available in all areas, including:

    • Barking & Dagenham
    • Barnet
    • Bexley
    • Brent
    • Bromley
    • Camden
    • Croydon
    • Ealing
    • Enfield
    • Greenwich
    • Hackney
    • Hammersmith & Fulham
    • Haringey
    • Harrow
    • Havering
    • Hillingdon
    • Hounslow
    • Islington
    • Kensington & Chelsea
    • Kingston-upon-Thames
    • Lambeth
    • Lewisham
    • Merton
    • Newham
    • Redbridge
    • Richmond-upon-Thames
    • Southwark
    • Sutton
    • Tower Hamlets
    • Waltham Forest
    • Wandsworth
    • Westminster
    • Logos-Maverick"We have always found Clarion and its staff a pleasure to work with. They have been integral to the successful management of our core IT & Telecommunications systems including mobile phones, email and network/server systems. They are always extremely timely in their responses to any queries and are very happy to liaise with third parties on our behalf. The IT team is second to none. We have always been confident that Clarion understands our business requirements and has our company's best interest at heart."

      Jay Barbour General Manager – Maverick
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